Covid Safe

We take the guidelines laid down by the Government seriously.

We want to assure our customers and guests that we are taking all precautions necessary to make your stay with us or your time with us a safe one and also an enjoyable one. We have installed numerous hand sanitizer points throughout the hotel, screens at the bar area and all staff have access to appropriate PPE equipment.

Entrance to the hotel is through the front door to allow for Social Distancing, should you require disabled access please use the side door.

Should have have any question please let us know and we will be happy to help - contact us.

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Townhead Hotel Track & Trace

We have a secure and easy to use system to assist with Track & Trace. Simply scan the QR code or visit https://townheadhotel.c19tracker.co.uk/ - to check-in enter your phone number, name and number of people in your group. When it is time to leave, scan again, enter your contact number and checkout. For those who do not have a smartphone to be able to do this, we will take details manually.

Our Contact Tracing software's function is to notify customers when they have been in recent proximity with another user who has confirmed symptoms of COVID-19 (whether via official or self-diagnosis). Our temporary tracing record will be kept on a UK based server for no longer than 21 days and will be deleted securely. This data will not be used for any other purpose than to assist the government's efforts to control the spread of COVID-19